Privacy Policy

1) Information We Collect

We may collect the following categories of information:

• Submitted Targets & Parameters: URLs, subject names, physical addresses, roles, group assignments, and other contextual information you provide during the case intake process.
• Uploaded files: Images, documents, and records you directly submit for metadata analysis or reference.
• Gathered Public Data: Information automatically collected from public platforms (e.g., Facebook, Instagram, TikTok) based on your targets, which may include posts, interactions, friend/follower networks, and location metadata.
• Derived Analysis Outputs: Timelines, network maps, preserved HAR files, hashes, and custom reporting generated for your case.
• Case Intake Details: Requestor name, email, phone, billing address, company info, and case identification numbers.
• Usage and Technical Data: Device/browser info, IP addresses, timestamps, and basic logs required to operate and secure the service.

2) How We Use Information

We use information to:

• Deliver custom litigation support & consulting products, including social media timeline arrays, evidence preservation, link analysis, & metadata triage.
• Train algorithms, improve our analytical systems, and develop future anti-fraud detection products using submitted and gathered data.
• Provide customer support, communicate regarding active cases, and handle invoicing.
• Maintain security, prevent abuse, and troubleshoot technical issues.
• Comply with legal obligations and enforce our Terms of Service.

3) Sharing & Disclosures

We may share information with:

• Service providers: Hosting, secure storage, mapping APIs, and infrastructure partners operating under strict confidentiality obligations.
• Trained Analysts & Staff: Internal personnel who oversee the professional consulting and custom reporting workflows.
• Payment processors and tax tooling: To complete transactions and calculate jurisdictional taxes.
• Legal/compliance disclosures: Where required by law, subpoena, or to protect our rights, operations, and user safety.

4) Cookies & Similar Technologies

We may use cookies or similar technologies to operate the site, remember preferences, maintain sessions, measure basic usage, and support security. You may be able to control cookies through your browser settings. Disabling cookies may affect site functionality.

5) Data Retention

Digitix LLC retains submitted data, gathered intelligence, and generated outputs for as long as reasonably necessary to provide the consulting service, develop future products, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may differ depending on the scope of the investigation and the nature of the submitted data.

If you are an organization with specific data destruction or retention requirements for your enterprise workflows, contact support.

6) Security

We use reasonable safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is 100% secure; you use the service at your own risk.

7) Your Choices & Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of personal data. To request assistance, contact support. We may need to verify your identity before fulfilling requests.

8) Children’s Privacy

The service is not directed to children and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact support.

9) International Transfers

If you access the service from outside the United States, your information may be processed in the United States or other locations where service providers operate.

10) Changes To This Policy

We may update this Privacy Policy periodically. The “Effective date” above indicates when it was last updated.